May 25, 2006
In This Issue:

Speak, Memory
In this elegiac essay, recreation aide Amaury Rodriguez pays tribute to Mr. Kopel, a resident of his nursing home who became a close friend, and tells of the effect Mr. Kopel's death had on him. Writing of the constant flood of losses that are an inescapable part of his job, Rodriguez says: "People like Mr. Kopel teach us the meaning of perseverance, but they also teach us that painful memories never go away."
House Hears Testimony on Long-Term Care Challenges
The need for respite care for family caregivers and the importance of building and supporting a stable paid direct-care workforce were among the topics discussed on Capitol Hill on May 17, when the House Energy and Commerce Subcommittee on Health held a hearing on long-term care. The hearing focused on the difficulty for many Americans of accessing appropriate and affordable long-term care, so much of the testimony focused on Medicaid, long-term care insurance, and other methods of paying for care. However, the talk also turned to the cost of caregiving. Rep. Nathan Deal (R-GA.), chairman of the subcommittee, cited an estimate that friends and family donated approximately $218 billion worth of long-term care services in 1997, and Joshua Weiner of RTI International noted that the nation faces a shortage of high-quality long-term care workers. "What we are seeing today," said Karen Ignagni, president and CEO of America's Health Insurance Plans, "is an imbalance between the reality of long-term care needs in America and the continued focus on acute care."
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New in the Clearinghouse
Article Galvanizes Support for Nursing Home Staffing Bill
Wisconsin Forms Caregiver Association
Article Calls for More Research and Initiative to Bolster Quality Jobs
State Regulations Vary Widely for Adult Day Services
Linking Pay-for-Performance to Staffing
How Policymakers ...
.. and Employers Can Help Low-Wage Workers Advance
Nursing Home Staff Describe Their Culture Change Journey
Article Galvanizes Support for Nursing Home Staffing Bill
An article in the June issue of Ladies Home Journal about the link between understaffing and poor care in nursing homes has spurred a nationwide petition drive in favor of H.R. 4293, also known as the Nursing Home Staffing Act of 2005.

The bill, which was introduced by Rep. Henry Waxman (D-CA), calls for nursing homes to increase staff to the levels identified in a 2002 report to Congress as the minimum necessary to provide good care.

The article, which appeared in the magazine's "Family Front" department, included a petition readers could fill out and mail in to register their support for the bill. The petition can also be accessed online.
Wisconsin Forms Caregiver Association
A new state professional association for direct-care workers, the Wisconsin Association for Caregiver Excellence (WACE), was launched this month.

According to a news release from the organization, its main focus will be worker education. "We're taking a university approach to this," said Jackie Hauser, the chair of the WACE board of directors. "The technical and clinical skills will be taught, of course, but we'll also offer education in career development, leadership skills, work-place interactions, and employer-employee relations. These are professional care givers, and they deserve support that reflects their importance to Wisconsin. We intend WACE to become the focal point of that support."

The association is currently seeking an executive director.
Article Calls for More Research and Initiative to Bolster Quality Jobs
An article in the Winter 2006 issue of Generations calls for increased attention and policy initiatives to bolster the quality and supply of direct-care workers.

In Linking Services to Housing: Who Will Provide the Care?, author Robyn Stone notes: "the severe shortage of direct-care workers that began in the late 1990s has been the primary trend influencing the current wave of concern about the long-term-care workforce." High vacancy and turnover rates, Stone adds, have a negative effect on providers, consumers, and workers.

The article argues that more analysis is needed of the workforce, and that strategies designed to enhance the recruitment and retention of direct-care workers need to be examined and tweaked. Stone also says new ways must be developed to create pools of workers who can meet the demand for housing with services.

The theme of the winter issue is "Supportive Housing for an Aging Society."
State Regulations Vary Widely for Adult Day Services
A review of state regulations of adult day services finds significant variation in approaches.

Regulatory Review of Adult Day Services: Final Report tracks state regulations of licensing, required services, staffing and training requirements, monitoring, and other aspects of adult day care. Most states specify minimum staff-to-participant ratios, ranging from 1:4 to 1:10. Many also include provisions for care of patients with greater needs - most often those with dementia.

Virtually all states require both initial and ongoing staff training. These vary from minimal and general to specific requirements regarding the type of training and the number of hours necessary.
Linking Pay-for-Performance to Staffing
Creating effective pay-for-performance incentives in long-term care is not easy, but the most promising method may be rewarding organizations that score well on workforce measures such as staffing levels, according to a report from the Better Jobs Better Care research and demonstration project.

Linking Payment to Long-Term Care Quality: Can Direct Care Staffing Measures Build the Foundation? describes the challenges involved in designing effective incentives to reward providers who can demonstrate better quality and discusses how to design a system of rewarding for workforce-based measures such as staffing levels, training, quality of supervision and teamwork, leadership and organizational culture, salaries and benefits, and job satisfaction.

While noting that more studies are needed to determine which of these measures corresponds most closely to care quality, the report's executive summary says: "consensus is building among provider organizations, consumer advocates, and worker associations that direct-care staffing measures may be a better starting point for linking payment to quality, until case-mix adjustment techniques and other technical issues make patient outcome measures more reliable."
How Policymakers ...
A new report on partnerships between business and industry that allow low-wage workers to obtain new job skills highlights a career ladder initiative for direct-care workers as a successful example.

Such partnerships are a "promising" way for state and local governments to help low-wage workers advance - and to help business create and keep good jobs - according to Wising Up: How Government Can Partner With Business to Increase Skills and Advance Low-Wage Workers. The 52-page report, which was produced by the Center for Law and Social Policy, identifies the three most common models:
- Incumbent worker and customized training programs;
- Career ladders or pathways; and
- State skills certificates and panels.

It also examines initiatives - including Massachusetts' Extended Care Career Ladders Initiative - that illustrate the potential of these models and recommends ways of forming effective partnerships.
.. and Employers Can Help Low-Wage Workers Advance
A new guidebook on how to implement a career ladder model endorsed by the U.S. Department of Labor is now available online free of charge.

How Career Lattices Help Solve Nursing and Other Workforce Shortages in Healthcare describes key components of the pilot program for the Nursing Career Lattice Model, which is intended to address nursing shortages by providing advancement opportunities for CNAs, among other approaches. The guidebook describes recruitment practices, progressive advancement, flexible training approaches, apprenticeship programs, and workplace supports for trainees. It also outlines lessons learned and includes a step-by-step guide to creating a career lattice, complete with sample forms and other resources.
Nursing Home Staff Describe Their Culture Change Journey
A nursing assistant and three other staff members from one Ohio nursing home will tell the story of its culture change journey in a web-based seminar, or webinar, next week.

"Nursing Home Setting: No Excuses! How One Nursing Home Made Culture Changes Despite Barriers" will present the story of Eliza Jennings, a skilled nursing facility in the Greater Cleveland area. Despite its old buildings, high staff turnover, lack of money for remodeling or new programs, and low organizational tolerance for risk, the home made several significant improvements to its culture, including developing neighborhoods; improving procedures for medication administration, meals, and bathing; and reducing staff turnover.

Executive Director Mark Beggs, Household Coordinator and STNA (state tested nursing assistant) Linda Shear, and others will tell their stories on May 30 from 1:30 to 3 p.m. Eastern Daylight Time. Click here to register.
June 15-20, 2006
Nursing Assistants Week is sponsored by the National Network of Career Nursing Assistants

August 2, 2006
The Pioneer Network's 6th National Conference, Philadelphia, Pennsylvania

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