September 20, 2006
In This Issue:
Court Says Home Care "Companions" are Entitled to Minimum Wage, OT
Late last month, the U.S. Court of Appeals for the Second Circuit ruled that a federal regulation exempting home care agencies from Fair Labor Standard Act (FLSA) requirements when their employees are "companions" was invalid. The "companionship exemption," in place since 1975, relieved third-party employers of the minimum wage and overtime compensation requirements that otherwise would have applied.

The outcome of this case, Evelyn Coke v. Long Island Care at Home, Ltd., and Maryann Osborne, is still uncertain, as another petition for a hearing by the U.S. Supreme Court is expected.

Click here for the rest of the story.
Dear Friend

The news in this issue of Quality Jobs/Quality Care is almost entirely about articles that ran in other publications. All are about the quality jobs-quality care link, and nearly all were published in widely read newspapers.

Could the general public be starting to really clue into how important it is to train and support direct-care workers properly and provide them with appropriate wages and benefits? One crop of cogent articles isn't a trend - but it is a hopeful sign.
Newsletter Focuses on Direct-Care Worker Challenges, Successes
City Council Supports Workers' Request for Improved Care, Staffing
Direct CareGiver Association Moves into New Training Center
Maine Needs More, and Better Paid, Home Care Workers
Unions Mobilize Publicly Paid Caregivers
More Families Set Up Formal Caregiving Contracts
Newsletter Focuses on Direct-Care Worker Challenges, Successes
The summer 2006 issue of BJBC Insights, the newsletter for the Better Jobs Better Care research and demonstration project, includes several articles of interest about direct-care workers.

Regulated Assisted Living describes the changing landscape of assisted living regulations affecting direct-care workers, most of which are aimed at safeguarding resident safety and assuring competent care. "Specialized training for medication aides is also receiving increased attention," the article notes.

BJBC Grantees Celebrate Successes, Look to the Future outlines how the groups formed in each of the five BJBC states - Oregon, Iowa, North Carolina, Pennsylvania, and Vermont - plan to continue their focus on improving job and care quality in long-term care.

And BJBC Provider Profile describes a successful multi-pronged effort by the Visiting Nurse Association and its sister organization, VNA Extended Home Care, in Indiana, Pennsylvania, to slow down turnover among direct-care workers.
City Council Supports Workers' Request for Improved Care, Staffing
A group of direct-care workers in California gained the support of their city council this month when council members passed a resolution calling on the owners of their nursing home to improve the quality of resident care and work to increase staffing.

The workers, all employees of Fidelity Healthcare in El Monte, California, had been complaining about care quality and short staffing. Their September 5 meeting with the council was arranged by the Service Employees International Union, which some of the workers voted to join earlier this summer.

According to a report in the September 10 issue of the Pasadena Star News, a spokeswoman for the workers testified: "These workers come to work ill because they are not paid for sick time and patients are catheterized longer than need be because of the shortage in staff."

They got a sympathetic hearing from the council members, including one who cares for her ailing mother. "I know what you go through, and I commend you for the work you do every day," she told the workers. "We can't allow for our elderly, and the people who care for them, to be treated this way."
Direct CareGiver Association Moves into New Training Center
An August 28 feature in the Arizona Daily Star highlighted the work being done by the state's Direct CareGiver Association, which is working to improve screening and training methods for direct-care workers in order to ensure a quality workforce.

The article outlines the factors that can make recruitment and retention difficult, as well as describing steps the association is taking to counteract some of those factors. It also quotes Executive Director Judith Clinco, who talks about the need for higher wages, better support systems, and better pre-employment training. "I think we're training a higher-quality individual who's not just looking for a job, but who's looking for a career in health care," Clinco says.

The association just moved into a permanent home, which includes two classrooms, a skills lab with beds, and a demonstration kitchen.
Maine Needs More, and Better Paid, Home Care Workers
An article in the Kennebec Journal about the growing demand for home care in Maine discusses the need for more - and better-paid - home-based direct-care workers.

The September 3 feature quotes Lisa Pohlmann, associate director for the Maine Center for Economic Policy, who says the number of home health aides, personal and home care attendants in the state has nearly tripled since 1996, from 3,010 to 8,590 -- yet even these increases are not meeting the demand for care. "Right now, there are waiting lists, and sometimes, even if you're not on the waiting list, you are unable to get the care you should have," says Pohlmann.

In addition, she notes, Medicaid funding is stretched too thin by the increased demand, which forces workers to accept "artificially low" salaries.
Unions Mobilize Publicly Paid Caregivers
Two recent newspaper stories look at the growing trend in unionization among home care aides and other workers whose wages are paid by federal, state, or local government.

An article in the September 11 Boston Globe describes 1199SEIU's efforts to organize Massachusetts' 21,000 Medicaid-funded personal care attendants.

The union is exercising an option written into a law the state legislature approved this summer ( Click here for details). The law allows personal care attendants to be recognized by the state as a collective bargaining unit for the purposes of setting wages and benefits, though they would remain independent contractors in every other regard, hired, supervised, and fired (if necessary) by the consumers they work for.

Meanwhile, a September 4 article in a Spokane, Washington, paper examines the growth in unionization rates among state workers, calling it ''a trend that both opponents and supporters of unions say is troubling.''

Click here for the rest of the story.
More Families Set Up Formal Caregiving Contracts
A feature article in the September 10 Naples Daily News describes another growing phenomenon: caregiver contracts.

These formal agreements, which are set up by lawyers, arrange for a family member who is caring for a relative to be paid a modest salary for his or her assistance. "These arrangements, which are also called personal-service or personal-care agreements, can help reduce the size of a parent's estate and thereby improve their chances of becoming eligible for long-term-care coverage under Medicaid. They can also minimize battles between siblings and other family members," the article explains.

The feature goes into detail about what must be included in a contract and lists resources to assist people interested in creating one of their own.
October 3, 2006
Florida Association of Nurse Associations Convention, Winter Haven, FL

October 4-5, 2006
National Association of Geriatric Nursing Assistants CNA conference, Joplin, MI

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