FREE Workshops at Apple Stores

Tap into the power of your Macintosh systems! These comprehensive workshops will provide practical knowledge and problem solving techniques for individuals with an intermediate to advanced level of technical expertise. During these workshops, we will use a combination of lectures and demonstrations to teach you how to maximize your Mac.  

Business Workshops offered:

•  Apple Server and Storage Solutions

•  Dazzling Keynote Presentations

•  Font Management

•  Intel for Serious Business Power

•  iWeb and .mac for your Business

•  Mac/Windows Integration (i.e. Exchange)

•  Running your Business on a Mac

•  Security Awareness for Businesses

•  Switching to InDesign

•  Troubleshooting Mac OS X

•  UNIX: Working the Command Line

•  Wireless and Remote Networks

Workshops are held regularly at all Orange County Apple Retail Stores (Brea, Fashion Island, Irvine Spectrum, Mission Viejo and South Coast Plaza) and the Apple Retail Store Ala Moana in Honolulu, HI.  For class schedule, please see Apple's Calendar for your closest location.




NEW Workshops at Creative Resources

Every month, we offer the most sought after topics and information in a very straight-forward presentation. All of our curriculum has been updated for 2006 and the release of Tiger for the newest materials.  

We have also added three exciting new titles to our line-up.  All workshops at our facility are the extended curriculum to what we offer at the local Apple Retail Stores.

We have listened to your comments and requests, and proudly hold the following seminars on a monthly basis:

•  Apple Server & Storage Solutions

•  ColorSync Workflows

•  Font Management

•  Intel for Serious Business Power

•  iWeb and .Mac for your Business

•  Mac/Windows Integration (Exchange)

•  Running your Business on a Mac

•  Security Awareness for Businesses

•  Switching to InDesign

•  Troubleshooting Mac OS X

•  Wireless and Remote Networks

All seminars are free and take place from 9:00 am to 11:00 am. All topics are based on the current shipping version of OS X (Tiger).

You may sign up online, through Apple's Seminar Registration page at http://seminars.apple.com




Mac OS X Training Events

Creative Resources is Orange County's premier Authorized Training Center. We use the latest technology and teaching methods to train Apple creative professionals, IT professionals and power users.

Utilizing certified trainers in a leader-led teaching environment, we offer hands-on training in the latest Apple hardware and software platforms. Please join us for our exciting and challenging training sessions. They cover the gamut from software/hardware training to technical certification classes.

Please check out our web site for more details and a complete calendar of events.

Mac OS X Technical Offerings:

- Mac OS X Fundamentals - 1 Day Class

- Managing Tiger Client and Server - 5 Day Certification Class for your ACHDS and ACTC certifications

- All Adobe Classes:  Acrobat, InDesign, Photoshop and Illustrator.

View our upcoming classes




Benefits of Periodic System Rebuilds

Over the years, we have found there is great benefit in periodically "rebuilding" your systems.  This provides many functions, including:  clearing out corrupt preferences and applications, basic organization, repairing a bad or slugging operating system and clearing old data off. When we do a full rebuild for a client, the process is very straight forward:  Back-up the hard drive, reformat the hard drive, clean load of Mac OS 9 (if needed) with all patches, clean load of Mac OS X (current version) with all patches, clean load of ALL applications with patches, restore only pertinent user data and full maintenane on the system.

This can be a time-consuming process, but typically only happens, at most, once per year.  Along those same lines, there is also benefit in performing an "Archive and Install" on your systems, as outlined by MacFixit.com:

Further benefits of performing an Archive and Install process

Yesterday we reported that performing an Archive and Install process can inordinately large amounts of space on the target volume -- likely the result of temporary files created by Mac OS X that are deleted in the procedure.

We've now received more reports from users who not only retrieved lost drive space by performing an Archive and Install, but also yielded a noticeable system speed gain.

MacFixIt reader Markus writes:

"Since my first install of Mac OS X 10.1, I've pretty much installed every patch, upgrade, and major new release on top of it (I am now at 10.4.3). Just recently, I've decided try out an 'archive and install' for of latest version by doing a 10.4 'archive and install' and applying all the latest system upgrades.

"Not only did I recover more than 3.1 GB of Disk space (after deleting the 'previous systems' folder), but the system itself runs much more stably (no more Finder crashes, hangs of online help, etc.), and it is noticeably more responsive.

"Archive and install was flawless, with a few obvious exceptions; I had to reinstall the Kensington Mouse driver, Retrospect, and Menu Meters. But overall, it was worth it. I'd highly recommend it to everyone with a long history of installs and upgrades. The additional effort is well worth the benefits."



Securing your Network

The Need for Firewall Protection

A true firewall is the starting point to put your security policies in place. Many companies tout their hardware as being firewalls, but be careful! A true firewall offers stateful packet inspection and automatic blocking of known intrusion attemps. Hacking, whether it's into your company's network or your personal computer at home, can have serious consequences. For example:

- Lost Data - If someone were to delete data from your system(s), would you notice right away? How much would it cost you to recreate that data?

- Down Time - If someone is able to breach your security, they could take down your internet connection and cause financial impact due to loss of services.

- Computer Jacking - Hackers who get control of your computer can launch attacks against other networks using your computer. When the cyber police find out, guess who they're going to be looking for?

Attacks, like those previously mentioned, occur in many forms. Some are minor while others create havoc and do a lot of damage. Here are some others that you need to protect your network against:

- Denial of Service (DoS) - Denial of Service attacks are designed to prevent users from accessing a service or resource like a company's public Web site on the Internet.

- Viruses - A virus is a computer program that attaches itself to another program and spreads from file to file when that program is run.

- Worms - Worms are similar to viruses, except that instead of spreading from file to file, they spread from computer to computer.

- Trojan Horses - Like the ancient Greek saga, a Trojan horse is a gift with a little something extra inside. Unfortunately this "gift" usually causes serious problems for your computer.

Firewall Functionality

Firewalls are a great way to protect your business or home network against attacks from intruders. They're designed to defend against attack by implementing a series of rules that permit, or deny, traffic to pass between your network and the Internet. Based on the way these rules are set, the inbound and outbound flow of information maybe extremely tight or very relaxed. The trick is to maintain a balance between your company's need for security and your employees' need to get their work done without interference.

So what else do firewalls do besides screening email and Web requests? In general, firewalls should have the following functions at a minimum:

- Stateful Packet Inspection - Stateful Packet Inspection is a smarter form of packet filtering, which inspects headers of network "packets." It blocks any packet arriving at the firewall claiming to be a solicited response.

- Network Address Translation (NAT) - NAT is a technique that hides the IP addresses of your internal computers from prying eyes by replacing them with a single public IP address.

- Application Proxy - This service allows firewalls to inspect more than just packet headers before deciding whether or not to allow a packet to pass through.

- Monitoring and Logging - Keeping records of attacks is important. It will help you analyze your security needs and provide you with feedback on the performance of your firewall.

As good as firewalls are at defending your network against unwanted intrusions, they can't protect against everything. What threats can't they protect against? Here are a few:

- Malicious Authorized Users - These are people on the internal network who are already behind the firewall, which makes this threat difficult to defend against.

- Social Engineering - Sometimes hackers obtain information by calling employees and posing as a co-worker or someone else in the company doing a routine check.

- Viruses, Worms and Trojan Horse Programs - Firewalls scan network traffic for these threats, however the programs are changing constantly, making them hard to detect.

- Poor Network Administration - A firewall is only as effective as its programming. It's up to the network administrator to determine which network traffic should be allowed to pass and which shouldn't.





The new Mac mini, powered by the revolutionary Intel Core processors, is up to four times faster than previous models* and a great fit in a mixed Mac and PC environment. Mac mini runs popular mainstream business applications and includes iLife '06. Now with the new iWeb application, iLife '06 makes it easier than ever to create beautifully designed websites.*** Front Row and the Apple Remote let you give high-impact presentations with music, photos, and videos from across the conference room. With four USB 2.0 ports, up to 2GB of memory, and up to a 120GB hard drive, Mac mini is as much computer as you want it to be. The reliable and secure Mac OS X; space-saving design; compatibility with existing displays, keyboards, and mice; and low total cost of ownership make the Mac mini the ideal choice for your business.***

* Based on estimated results of industry-standard SPECint and SPECfp rate tests. See www.apple.com/macmini for more information. ** Compatible with most displays, USB keyboards, and USB mice. *** iWeb requires Internet and web server access (.Mac recommended). The .Mac service is available to persons age 13 and older. Annual membership fee and Internet access required. Terms and conditions apply.



It's one of those disasters you think will never happen-until it does. Your hard drive fails, files get corrupted, and you're faced with the loss of critical data. Here's the silver lining: Whether you're working solo or running a small-medium business, when it comes to backing up data on your Mac, you've got options.

Versatile, Simple
Let's say you're a busy freelance designer looking for an affordable, flexible storage solution. You're the perfect candidate for a portable, external hard drive.

If you want a fast and simple way to backup files, consider the world's most popular external hard drive-the iPod. Not just for music and photos, it's a quick, convenient option for file backup as well. Simply connect your iPod and drag your important client work onto the drive-just be sure you have a duplicate copy on your Mac.

External drives come in all shapes and sizes. The LaCie Big Disk Extreme is a great option. Offering an impressive 500GB of storage space in a 5.25-inch format and dual FireWire interfaces, this spacious drive is one of fastest storage solutions on the market. And at $429, you're spending less than $1.00 per GB. (Also available in other sizes such as 160GB and 250GB models, one smart option is to use two external drives-one for storage, and the other for backup.)

.Mac includes simplified back up plus 250 MB of storage
A .Mac membership also includes iDisk: 250MB of online space to store, share, transfer and back up files from wherever you are. The included Backup 2 software gives you the flexibility to store data on your iDisk, iPod, FireWire hard drives and other mounted volumes. You can even backup to your CD or DVD drives. It's simply incredible.

Industrial strength, serious storage
If you have a network of Mac users creating and saving large image and video files, for example, then it's whole new ballgame. You need a solution with a much higher capacity, superior data protection and maximum uptime: Check out Apple's Xserve RAID solution.

High-performance, high-availability storage has never been so affordable. The Xserve RAID delivers massive capacity-up to 5.6 terabytes-and advanced data protection for the breakthrough price of just over $2 per gigabyte. The platform-independent design and intuitive Java-based administrative tools make it easy to fit Xserve RAID into virtually any environment-Mac, Linux, Windows, or NetWare.

This solution is easy to set up and maintain, and at the entry level of 1000GB (1TB) for $5,999, it's simply the best option for the price.

The key is to determine your storage needs and establish a system that you use routinely (daily, weekly, or monthly). Come in today and we'll help you decide what's best for your business.






iWeb works seamlessly with other iLife '06 applications as a complete solution for creating stunning photo albums, video blogs, and podcasts that you can publish to the Internet in a single click. Apple-designed templates and an iLife Media Browser make adding photos, movies, music, or playlists as simple as drag and drop. Powerful editing tools make it easy to customize websites without having to know HTML.




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