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ISM Announces Winners of Top 15 CRM Software Awards for Enterprise and Small & Medium Business Solutions

ISM announces the 2006 Top 15 Software Awards in Enterprise and SMB categories along with CRM trends for the year. "The maturing CRM industry is making several major shifts including an expansion of Web-based applications and an increasing CRM focus on the small- to mid-sized business segment (SMB)," reports Barton Goldenberg, president, ISM.

 "The winners are to be praised for obtaining the Top 15 honor given ISM's strenuous and comprehensive software selection process," said Goldenberg. Tested at the ISM Software Lab at its Bethesda, Md. headquarters, ISM rates each package according to 217 selection criteria including 110 business functions, 49 technical features, 36 implementation capabilities, 5 real time criteria and 17 user-support features.

And the winners in alphabetical order are:

Note:

              Winners in both SMB and Enterprise categories are software solutions from Clear

             Technologies, Inc., OnContact Software Corporation and Siebel Systems, Inc.         

ISM Top 15 CRM Enterprise Winners

                        *Amdocs CRM v. 6 - Amdocs Limited

                        *Pivotal CRM Suite v. 5.7 - CDC Software

*C2 CRM v. 7.08.08 - Clear Technologies, Inc.

*Firstwave CRM 2005 - Firstwave Technologies, Inc.

*CMS 9.0/ONCV 5.1.2 - Oncontact Software Corporation

*Onyx Customer Management - Onyx Software Corporation

*ExSellence 4.9 - Optima Technologies, Inc.

*PeopleSoft CRM - Oracle/PeopleSoft, Inc.

*mySAP CRM 4.0 - SAP AG

* Saratoga CRM 6.5 - Saratoga Systems, Inc.

*Siebel 7.8 - Siebel Systems, Inc.

*growBusiness Solutions v. 3.0 - Software Innovation ASA

*SSA CRM - SSA Global

*Tibco Process RM v. 9.0 - Tibco

*marketing.manager 7.0 - update software AG

            ISM Top 15 CRM SMB Winners (+)

                        *Ardexus MODE v. 5.0 - Ardexus, Inc.

                        *Powertrak v. 7.1 - Axonom, Inc.

                        *C2 CRM v. 7.08.08 - Clear Technologies, Inc.

                        *Goldmine v. 7.0 & HEAT v. 8.37 - FrontRange Solutions, Inc.

                        *Salesplace 2005.3.2 - Interchange Solutions

                        *Maximizer Enterprise 9.0 - Maximizer Software Inc.

                        *NetCRM v. 10.6 & NetSuite v. 10.6 - NetSuite, Inc.

                        *CMS 9.0/ONCV 5.1.2 - Oncontact Software Corporation

                        *Relavis v. 6.5.1 - Relavis Corporation

                        *RightNow CRM v. 7.5 - RightNow Technologies, Inc.

                        *Sage CRM 100/200 v. 5.8 - Sage Software            

                        *Sage CRM SalesLogix v. 6.2.3 - Sage Software

                        *Salesforce.com - Salesforce.com

                        *Salespage v. 4.7 - Salespage Technologies, LLC

                        *Siebel CRM OnDemand v. 9.0 - Siebel Systems, Inc.

                        *StayinFront CRM v. 9.3 - StayinFront, Inc.

(+) : One additional company met the SMB category criteria for a total of 16 winners.