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September 19, 2007
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Servant Leadership as a Powerful Tool
After carefully considering Greenleaf's original writings on Servant Leadership, Larry Spears, CEO of the Greenleaf Center has identified a set of 10 characteristics that he views as being critical to the development of servant-leaders. These 10 are by no means exhaustive. However, they serve to communicate the power and promise that this concept
offers
AHCAP News You Need, in conjunction with the remaining 10 months till 2008 Leadership Conference, will post a characteristic each month to focus and reflect on as we culminate this powerful educational method into daily routine.
1 Listening
Traditionally, leaders have been valued for their communication and decision making skills. Servant-leaders must reinforce these important skills by making a deep commitment to listening intently to others. Servant-leaders seek to identify and clarify the will of a group. They seek to listen receptively to what is being and said (and not said). Listening
also encompasses getting in touch with one's inner voice, and seeking to understand what one's body, spirit, and mind are communicating.
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2008 Annual Conference

Hear ye! Hear ye!
Leadership Through New Eyes: AHCAP 2008
June 18-21, 2008 at The Fairmont Copley, Boston MA
Be a part of the nations most powerful, educational, and applicable networking opportunity for healthcare administrative professionals. AHCAP is the only national organization dedicated to those who support our nation’s top leaders.
Register now Online and save with Early Bird Rates!
Download the Postcard.
Check your mail and www.ahcap.org for updates on sessions, speakers and special guests!
We look forward to seeing you in Boston!
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Member Involvement in Conference Planning - A Call For Ideas
In October, your Planning committee will meet to create the format, build the content, select speakers and develop the various tracks on professional growth, skill building, personal development and this year … a new track … on Servant Leadership … for the June conference, In Boston. We are looking for your
suggestions and ideas. Your Planning Committee Co-Chairs are Marion Johnson and Darla Shipman and Annette Allen is the Advisory Council Liaison.
Please contact Kourtney Kusnik at kkusnik@aha.org. Kourtney will see that your thoughts, ideas, suggestions will be given to the Planning Committee for their consideration at their October meeting. Thank you for your help.
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Have You Applied for cHAP Yet?
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Join the ranks of cHAP distinction and Certified and flaunt your sterling silver cHAP designation pin with pride!
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We know you are truly dedicated professionals, and we want you to receive ample recognition for your skills, knowledge, and commitment to the healthcare profession.
If you're ready to make this important investment in your career, visit www.ahcap.org for details on earning the cHAP certification.
Click here for the cHAP application
Click here for additional cHAP information
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New, low price! Order the 2008 Health Days Calendar for your Staff, your HR Colleagues, and your Director of Volunteer Services.
The 2008 edition of the Health Observances and Recognition Days Calendar features dates and descriptions of more than 300 national health-related observances, several of which are new this year. Every listing in this one-of-a-kind calendar includes contact information for each observance's sponsoring organization. This must-have resource is
the ideal tool to use for organizing and planning events for community and school education, outreach programs, health fairs, and internal recognition programs. SHSMD members receive a complimentary copy of this publication. Visit the online Store Today!
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AHCAP 2007 Fall Newsletter
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The 2007 AHCAP Fall Newsletter is at the publisher! Check your mailboxes in the coming weeks for your connection to administrative resources, information and great articles courtesy of your president, members and fellow Professionals.
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Must Reads: Check out AHA's Roadmap for Reshaping American Healthcare detailing AHA's strategy for ever improving service.
Requesting Member Participation: Tune in to the new AHCAP Committee Updates and see where you can provide support to your fellow members.
Future content is always in demand! Please submit articles, stories, images and all other material to dhammer@aha.org.
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It’s All About You!
What would you like to see in Notations?
Your Communications Committee Co-Chairs
Brenda Fales and Joyce Teston
are pledged to giving you information YOU want!
Send your suggestions to the Communications Committee Co-Chairs in care of: Diana Hammer dhammer@aha.org at AHCAP Headquarters in Chicago
We will be watching for your feedback!
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News In Healthcare
CMS Publishes Final Rule for Estimating Medicaid, SCHIP Improper Payments - September 2007
The Centers for Medicare & Medicaid Services today published a final rule setting forth state requirements for estimating improper payments for Medicaid and the State Children's Health Insurance Program. The rule, effective Oct. 1, responds to public comments on last year's interim final rule. The
Improper Payments Information Act of 2002 required federal agencies to report to Congress annual estimates of improper payments and actions to reduce erroneous payments. Read More.
Joint Commission Introduction to Emergency Management - August 2007
Catastrophic emergencies are a threat to any health care organization, regardless of size, scope, or location. A single emergency can temporarily affect demand for services; however, multiple emergencies that occur concurrently or sequentially can adversely impact patient safety and the
[organization]'s ability to provide care, treatment, and services for an extended length of time. Read More.
J&J (NYSE: JNJ) Sues Red Cross Over Use of Red Cross Emblem - August 2007
WASHINGTON, D.C., August 8, 2007-Today, Johnson & Johnson (J&J) filed a lawsuit against the American Red Cross and four of its licensing partners for "unlawful conduct" related to the nonprofit's use of the Red Cross emblem.
Read this Article.
View the J&J Key Messages.
View J&J FAQ on the topic.
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© 2007 Association for Healthcare Administrative Professionals of the American Hospital Association. Reprints should credit the source as "AHCAP eNews"
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